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The FlexiCall software feature turns employee cell and remote telephones into global extensions of your Coral IPx telephone system, regardless of location or wireless service provider.

You need only one phone number and need only to check one voice mail system for messages. FlexiCall integrates your desk phone and mobile number to make sure you have a chance to answer every call. With the ability to ring both your cell and office phone simultaneously, you no longer have to worry about missing a call when away from your desk.


Improved mobility extends the features including voice mail, call transfer and caller ID to remote users as if they were on site, keeping mobile workers in contact with customers at any time.

Increased customer satisfaction eliminates long on-hold times and phone tag by simultaneously ringing desk phones and remote destinations.

Increased productivity enables sales staff and mobile professionals to respond to inquiries and make decisions on the spot.

Improved time management centralized voice mail saves time by eliminating the need to manage multiple voice mail accounts.

Fewer missed opportunities greater call completion reduces the loss of time-sensitive calls to the sales department while permitting maximum flexibility.
  FlexiCall Brochure
 
 

Here's how it works:

1. You activate FlexiCall from your display phone and set up your cell phone (or other remote number) as the second number.

2. You can select whether or not internal calls also invoke your cell phone, or just external calls.

3. When a caller dials your desk phone your phone will ring normally, starting on about 3rd ring your cell phone will also start to ring. If neither is answered, your office forwarding (usually to voice mail) will take the call.

4. Answer either phone. The Caller ID of the outside caller will be sent to the cell phone.

5. If you answer the call on your cell and want to transfer the call back to your desk you can simply dial *4 to access dialtone on the IPx system. Then dial your extension number and your desk phone will start to ring.
   
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